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How it works

A visit is recorded in seconds

The customer scans a QR code, earns a visit, and gets on with their day. Your team can keep serving and participate only when needed.

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The customer experience

Scan, progress, and enjoy

Participating is quick, and progress stays visible so every customer knows why returning is worthwhile.

  1. 01

    Scan and earn a visit

    The customer scans the QR code available at your restaurant. Fudi confirms the visit and updates their progress.

  2. 02

    See what reward comes next

    In the app, customers can see their visits, how close they are to the next benefit, and available rewards.

  3. 03

    Enjoy the reward

    When a reward is available, the customer presents it and a staff member validates the redemption in Fudi.

Without interrupting service

Your team can continue its daily work

Guests can record their own visits and check progress without asking for help. When you prefer an assisted experience, staff can display codes, record activity, and confirm redemptions with the permissions you assign.

Equipo limpiando mientras un cliente registra una visita en Fudi

Flexible operations

Choose how involved your restaurant should be

Use the format that best fits each location and change how you operate whenever needed.

Printed fixed QR code

Place it at checkout, on tables, or at the counter so customers can record visits themselves with minimal team involvement.

Dynamic QR code

Display a temporary code from a tablet, computer, or phone. It refreshes periodically to give you greater control over its use.

Staff assistance

Allow authorized team members to invite customers, display the QR code from the app, record visits, or assist guests when needed.

You decide the level of control

You can require customers to be at the location to record a visit and assign each team member specific permissions by establishment.

When the reward arrives

Your team confirms the redemption

The customer selects an available reward and presents a temporary code. An authorized team member validates it in Fudi to keep a clear record and prevent it from being used more than once.

View documentation

Your path to getting started

Six steps to put Fudi into operation

You can prepare the restaurant, program, and team before subscribing. Once everything is ready, activate your subscription, publish, and start receiving visits.

  1. 01

    Download Fudi and create your account

    Sign up and choose the restaurant experience to begin setup.

  2. 02

    Add your restaurant and its locations

    Complete the public profile, location, and hours for each establishment.

  3. 03

    Choose the program and define rewards

    Set up a visit-based or tiered program and define benefits, rules, validity, and the loyalty card.

  4. 04

    Invite your team and assign permissions

    Decide what each person can do and which locations they can participate in.

  5. 05

    Subscribe and publish

    Activate your subscription when ready and publish the restaurant after completing the requirements.

  6. 06

    Place the QR codes and begin

    Prepare the chosen format at each location and start recognizing returning customers.

direct answers

Frequently asked questions

See all questions
What is the difference between the fixed QR and the dynamic QR for visits?

The landline belongs to a branch and lasts until it is regenerated or disabled; the dynamic changes periodically to reduce reuse. Both require an authenticated flow.

See answer and related resources
Can the team log a visit manually?

Yes, the authorized team can search for an account by email or phone number, or scan your personal QR, and confirm the visit to a branch.

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What does a restaurant need to appear publicly?

It must have a name and category, logo, at least one active branch, a loyalty program configured and an active subscription. When everything is ready, the owner must confirm the publication.

See answer and related resources

Fudi Rewards for restaurants

Make participation take seconds and returning feel rewarding.

Download Fudi, set up your restaurant, and choose how you want to operate each visit.

View pricing

Fudi Rewards

Download Fudi Rewards

Choose where you want to install the app