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Fudi Rewards
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Daily operation and visits

I can't find the diner's account

Correct the search or identify the diner with their personal QR.

Type
Troubleshooting
For
Restaurants
Roles
Owner, Administrator, Manager, Staff
Where
Mobile app
Revised
22 Jul 2026

Confirm with the diner the email or WhatsApp number of their Fudi account. Write the complete information and search again.

Alternatively, select the scanner and use your personal QR. If the person does not yet have an account, they must download Fudi Rewards and register before accumulating progress.

Procedure Restaurants Manually register a visit Search for an account and record your visit from the restaurant's actions. Read article Procedure Restaurants Scan a diner's personal QR Identify an account with your personal QR before registering the visit. Read article
Do you need help with this procedure? Share the article and the step where you stopped.
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