The report does not show information

There are no visits in the period

Check the date filter and change to a period with activity. The operational report only graphs accepted visits; a pending or rejected operation does not appear as a visit.

The branch does not appear

Only active branches within your access are shown. Ask the owner or an administrator to review the status of the branch and your assignment.

There is no program configured

Loyalty reporting needs an active program. Set up or resume a schedule to check your card and progress distribution.

Could not load report

Tap Try again. If the problem persists after checking the connection, contact Support and indicate the restaurant, the report, the filters and the time of the error.