Manage alerts and communications

Fudi can send summaries about the operational behavior of the program. This preference belongs to your user and the selected restaurant.

Activate or deactivate emails

1. Open the restaurant's private profile.
2. Enter the actions menu.
3. Under Loyalty Program, tap Report Performance.
4. Activate or deactivate Receive email alerts about the behavior of my loyalty program.
5. Wait for the save prompt to finish.

The option is available for owner and administrator. If a preference has never been saved, emails are enabled by default for eligible people with email.

What they can include

• open branches without activity when there is sufficient history;
• unusual exchanges compared to previous behavior;
• weekly performance against set daily goals.

The owner receives information from the restaurant. Eligible administrators and managers only receive alerts from the branches within their scope; The shipment respects the preference saved for each user.

These operational alerts are separate from the rewards, offers and promotional channels preferences available in My Profile.