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Procedure · Diners
Register a visit with a printed QR
Scan a branch's fixed code from Fudi Rewards and confirm that your progress has been updated.
Procedure · Diners
Register a visit with a dynamic QR
Scan the temporary code displayed by the restaurant before it changes and register your visit securely.
Procedure · Diners
Show your personal QR code
Show your stable code so that the restaurant team can identify your account and register a visit.
Reference · Diners
Differences between Fudi QR codes
Identify what each code related to visits is for and what action you should take.
Explanation · Diners
Open a visit QR with your phone's camera
Find out what happens when you open a visit QR outside of Fudi Rewards and how to complete the registration.
Troubleshooting · Diners
QR code expired
Get a current code and scan it again from Fudi Rewards.
Troubleshooting · Diners
The QR code has already been used
Understand why Fudi is rejecting a recent visit and when you can log activity again.
Troubleshooting · Diners
I cannot register a visit due to my location
Activate location, grant permission and confirm that you are in the branch.
Troubleshooting · Diners
Fudi does not recognize the QR code
Confirm that you scan a current Fudi code and request another if it was deactivated or regenerated.
Reference · Restaurants
Know the QR codes available for restaurants
Distinguishes menu codes, printed visits, dynamic visits and Fudi Rewards download.
Procedure · Restaurants
Enable printed QR
Activate the printed visit channel and generate a fixed code for each branch.
Procedure · Restaurants
Download the QR of a branch
Select a branch and save, share or print your fixed visit QR.
Procedure · Restaurants
Regenerate a printed QR
Revoke a branch's hard code and create a new one when you need to replace it.
Explanation · Restaurants
Choose where to place the printed QR
Place the fixed QR where it is easy to scan and corresponds to the correct branch.
Procedure · Restaurants
Enable dynamic QR
Activate a temporary visitor code that renews automatically.
Procedure · Restaurants
Show a dynamic QR
Open the temporary code of a branch from the restaurant's private profile.
Procedure · Restaurants
Show the dynamic QR in a browser
Copy the protected link and use it on a tablet or monitor connected to the internet.
Explanation · Restaurants
How dynamic QR reduces risks
Know the expiration, renewal and validations that limit the use of old codes.
Explanation · Restaurants
How QR Smart Links Work
Understand what happens when a Fudi QR is opened inside or outside the app.
Troubleshooting · Restaurants
QR code does not load
Check connection, branch, program and channel when the QR does not appear or stops renewing.
Troubleshooting · Restaurants
QR channel is disabled
Identify why a code stopped working and how the person responsible can reactivate it.